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FAQs

Where are you located?

You can find us on the southwest corner of 7th Avenue & Roosevelt St in downtown Phoenix. Our address is 747 W Roosevelt Street, Phoenix AZ 85007.

We’re nestled right in the middle of the historic Roosevelt & Grand neighborhoods – we ask our friends to please keep this in mind and be respectful of our neighbors with parking, litter and noise when you come to play.

Is Walter Studios 21+?

We invite friends of all ages to come play! On most event days, the event space becomes 21+ after 9:00pm.

Do I need a ticket to come in?

Only if you plan on going to a party in Studio A! No ticket is required for the restaurant, lounge, etc.

Where do I go if I’m coming to a party?

The box office & entrance are located on the south side of the building.

What forms of ID are accepted?

Passports, passport cards, or state-issued driver’s licenses/ID cards are all acceptable forms of identification! ADOT Mobile IDs are accepted with digital verification inside the app. We are not accepting Mobile IDs via Apple Wallet at this time. 

Does my bag need to be clear?

No, but all bags will be searched before entry to any events.

What can’t I bring?

No weapons. No illegal stuff. No illegal drugs. No liquids. No bad attitudes. No pet dragons unless they’re well trained and won’t bite. 

What should I wear?

Whatever you want – dress to express! (But due to health code we have to ask that you do wear a shirt & shoes)

Do you have a coat check?

Not at this time.

Do you have a lost and found?

If you realize you left something behind, please fill out this form and we’ll be in touch shortly!

Is there parking nearby?

Being downtown, we have very limited parking available and strongly encourage using rideshare or Valley Metro as our parking lot can fill up super fast.

Where is the best spot for rideshare to drop me off/pick me up?

Use 747 W Roosevelt Street as the address – for drop-off have your driver enter through the south lot entrance via McKinley Street.

Can I get there via public transit?

You bet! We’re a ½ mile, 12 minute walk from the Roosevelt + Central Ave light rail stop. If you’re taking the bus, use stop #10731 and it’ll drop you off right out front!

Can I show my ticket on my phone, or do I have to print it?

Use your phone and save the trees!

Can I purchase tickets at the door?

Tickets will be available at the door unless the party is sold out – Please note, the box office closes at 1:45 AM or earlier depending on the event time.

Pro-tip: Tickets are cheaper online (& before the day of the show!)

Do you have food?

Yes! Think ~ eclectic comfort food ~ Check the kitchen hours on the homepage and take a peek at the menu here.

Am I allowed to bring outside food & drink?

Feel free to bring an empty water bottle or hydration pack to refill at our water stations. No outside food or beverages are allowed.

Can I smoke inside?

We ask that you step outside before lighting up! 

Can you post the set times?

We don’t post set times because they are subject to change. 

Can I bring my dog?

Pooches are welcome on the patio and your service dog may come on in.

Is Walter Studios wheelchair accessible?

You bet!

I can’t make it anymore – could I get a refund?

If you’re *sure* you can’t make it, gift your tickets to a friend! At this time, we aren’t offering refunds on ticket orders.

Can I rent Walter Studios for an event?

We’d love to chat with you about throwing a party together! Contact us here.

Are you hiring?

If you’re absolutely incredible at your art and your attitude is effervescently positive, let’s chat!